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Seekho Aur Kamao
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1.     NAME: TAILOR (BASIC SEWING OPERATOR)

SECTOR    : GARMENTS

CODE: GAR516

Practical Competencies

Underpinning Knowledge (Theory

·         Practice Health & Safety – select, use, maintain & store – tools, equipments & clothing safely

·         Operation of treadle sewing machine

·         Practice of different types of seams like French seam, flat seam, felling seam, plain seam, pressed seam, necklines, plackets & collars

·         Practice of various upper & lower body garments making patterns. Drafting of Basic Blocks pattern making of various patterns as per specification

·         Practice of cutting various garments, cutting technique. Cutting of fabrics using patterns. To Sew various Garments like Baby Suit, Bloomers, Baby Frocks. Suits skirts, Tops, salwar khameez, nightgowns, housecoats.

·         Shirts, Trousers, Pyjamas & Kurtas

·         Knowledge of sewing machine

·         Maintenance of sewing machine. Definition & Knowledge of different seams and stitches.

·         Importance of pattern making, cutting techniques.

·         Difference between inches, cms, yards & meter. How to take measurements

·         Safety precautions while Pattern Making & Stitching

 

2.     NAME: HOSPITALITY ASSISTANT (GENERAL)

SECTOR: HOSPITALITY

CODE: HOS 705

Practical Competencies

Underpinning Knowledge (Theory

·         Maintaining personal cleanliness & Hygiene Practices
·         Carry out basic First Aid treatment/notifying accident.
·         Practicing Fire Safety measures Occupational hazards and safety norms
·         Good Housekeeping practices at all times
·         Simple Disaster Management & preventive measures for staff/guests/machines in the event of Earthquakes, Tsunami, etc
·         Practice waste disposal as per environmental Laws
·         Pest control measures
·         Field Survey
·         Work Exposure
·         Visit to Hotels
·         Demonstration of Table layouts
·         Exposure to Restaurants
·         Acquaintance with Restaurant equipment
·         Acquaintance with crockery/ Cutlery
·         Demonstration of Table layout
·         Familiarization with Beverages and alcohols
·         Observation duties/dress code of Kitchen staff
·         Observation of duties of Front office execution
·         Room keeping
·         Hygiene requirements
·         Introduction to Hotel Industry
·         Types of Hotels
·         Importance of grooming Hygiene in Hotel
·         Inter personal Skills in Hospitality
·         Customer relations
·         Departments in Hotels
·         Food & Beverages Department
·         Coordination among all departments
·         Organizational hierarchy
·         Attributes of F & B Services
·         Restaurant equipment
·         Preparation of Services
·         Handling Tasks
·         Banquets
·         Types of Services
·         1Room Service /room staff organization
·         Control system
·         Production
·         Front office Reservation
·         Types of Room Check in/out)
·         Housekeeping Department
·         Energy and Water Conservation

3.     NAME: SECURITY GUARD (GENERAL)

SECTOR: SERVICE IN SECURITY SECTOR

CODE: SEC104

Indoor Training

Outdoor Training

1) Legal and Procedural Provisions related to Security.

2) Vital Security Operations and their Practical Methodology.

3) Role of Security Personnel in Contingency Management.

4) Use of Computer (basic operations of computer – accessing internet, booting, shut down, sending- receiving mail, working on notepad, taking print etc.) / Electronic Appliances in Security Arrangements.

5) Public Dealing and Self-Development.

6) General Knowledge and Awareness about Current Events.

 

1) Physical Fitness Exercises

2) Endurance Practice

3) Proper Wearing of Dress

4) Saluting/Greeting

5) Proper Body Movements and Basics of Marching

6) Un-armed Combat

7) Fundamentals of Security Skills/ Practices: (Practical Field Demonstrations)

i) Access Control/Frisking

ii) Anti-sabotage Checking

iii) Cordoning and Sealing

iv) Evacuation

v) Surveillance

vi) Chasing, Overpowering and Immobilization of a Mobster/Suspect

vii) Identification of I.E.Ds and Explosive/Narcotic Material.

viii) Body Search, Premises Search and Area Search.

ix) Defensive Driving.

x) Working of Anti-sabotage Checking Gadgetry.

xi) Role of Sniffer Dogs in Security Operations.

xii) First-aid.

xiii) Type and Techniques of Patrolling.

xiv) Handling a Mob-attack.

xv) Handling and Operation of Wireless Communication Equipments.

xvi) Handling and Operating Basic Fire-fighting Equipments.

xvii) Close quarter combat Techniques.

xviii) Cordoning and Providing Security Cover to a Threatened Person in Crowded Places.

8) Musketry Handling and Firing of personal weapon

4.     NAME: DOMESTIC BPO
SECTOR: INFORMATION & COMMUNICATION TECHNOLOGY (ICT)
CODE: ICT207

Practical Competencies

Underpinning Knowledge (Theory)

Practice sessions with stress on
· Voice & accent: Voice clarity &global accent
· Voice modulation & intonation
· Word stress, syllabi stress
· Punctuation, vowel & consonant
· sounds
· Practice of sentences
· Fast speech
· Pronunciation
· Group Discussion Sessions
· Individual interactions
· Interview preparation
· Personal grooming with stress on skills
such as appearance, behavior, voice, etc.
· Regular practice of newspaper reading &
updating knowledge about day to day
happenings.

Concept of Business Process Outsourcing
v Back office management: What is Outsourcing.
v Administrative, Financial & HR
Administrative outsourcing: Text
v processing, claim processing, assets
v management, Transcription &
v translation, document management.
Financial outsourcing: billing
v services, accounting, transactions

v general accounting, tax consultancy &
v compliance, risk management.
HR outsourcing: benefits at the
v station, recruiting & staffing, parole
v services, hiring administration, records
v management, team building, etc.
Front office management
v What is a Call Center.
According to location of process
International
v & Domestic.
- According to process: Inbound, outbound &Blended.
- According to characteristic: Voice Based & Web Based
- According to functionality: Real Call, Center & Virtual Call center
Key Technical Support
v Provide technical support to customers within
v And outside organization: troubleshooting for
v Customers using products & services like PC’s,
v Printers ,internet ,etc.
Soft Skills
• Listening Skills
• Stress / Change Management
• Telemarketing Skills
• Typing Skills

5.     NAME: SALES PERSON (RETAIL)
SECTOR : RETAIL
CODE : RET101

Practical Competencies

Underpinning Knowledge (Theory

Identifying Categories & Products available in a
Retail Store in a simulated environment:
1. Identify Security Equipments
2. Practice on giving first aid.
3. Visit to nearby retail outlets/showrooms/malls
Demonstrate food safety practice in a simulated environment
4. Cleaning work area in a simulated work environment
Demonstrate Customer Interaction in a simulated
environment
5. Individual practice on public speaking.
6. Demonstrate Smile, Wish, Greeting & Appreciating
customers in a simulated environment
7. Role play on types of customers
8. Role play on good customer relationship.
9. Identifying different types of Visual Merchandising (VM)
10. Demonstrate VM in a simulated environment
11. Produce retail visual illustrations
12. Manufacture visual merchandising support structures
Design, construct and maintain props
13. Create a display
14. Demonstrate merchandising and category presentation skills
15. Visit to nearby retail outlets/showrooms/malls to observe VM
16. Demonstrate selling skills in a simulated
environment
17. Role play on qualifier of a good
sales person:
1. Demonstrate High-end product selling skills in a
simulated environment
2. Demonstrate skills in handling complex sale
situations in a simulated environment
3. Identifying Computer hardware and peripherals
used in a Retail outlet
4. Use of internet, e-mail, telephone, fax and photocopier.
5. Demonstrate keyboard skills in a simulated
environment
6. Identifying the equipments
7. Identifying POS & Non-POS equipments
8. Visit to nearby retail outlets/showrooms/malls to
observe retail equipment
9. Demonstrate Point of Sale Handling Procedures in
a simulated environment
10. Operate Non-POS Retail Equipment
11. Operate POS Equipment

Orientation to Retail:
1. Familiarization with the day to day activity of the
store associate in the store
2. Importance of Customer orientation while
interacting with customer at the store
Orientation to Products:
1. Familiarization with various Categories &
Products available in a Retail Store
Safe Working Environment:
1. Importance of store safety and security
2. First Aid, Fire safety & Evacuation Procedures
3. Ambulance, Fire, Local Police Station contact
numbers
4. Familiarization of Scanning and other security
5. Systems and procedures used in the store
6. Introduction to the retail food safety practices
7. Apply personal hygiene,
sanitation & Housekeeping:
1.  Identify food safety plan/program
2. Handle product hygienically
3. Clean work area and equipment
4. Monitor food safety
5.  Contribute to continuous improvement
Speak Well:

 Importance of Personality Development in Career
Growth
Introduction to Communication
English Speaking
Personality Development
Communicate with Customers
Basics of Consumer Behavior
The 5As* Concept
Profiling the Retail Market
Customer Relations
Dynamics of Customers
Build relationships with customers
Merchandising & Visual Merchandising:
Introduction to Merchandising
Introduction to Visual Merchandising
Retail visual illustrations
Visual merchandising support structures
Props
Display
Merchandising and category presentation
Selling Skills:
Basics of Selling
Qualities of a good sales person
Basics of Sales Inventory

6.     NAME: ACCOUNTING
SECTOR: BANKING AND ACCOUNTING
CODE: BAN 101

Practical Competencies

Underpinning Knowledge (Theory

1. Debit/Credit Transaction entries.
2. Journal Entry book
3. Use of Tally computer programs
4. Maintenance of books, registers and Statement
of Accounts
5. Preparation of Outstanding Reports
6. Accounts receivable/payable
7. Creation of new voucher type
8. Voucher/cheque printing practice
9. Creation of multiple companies.
10. Practice of multiple currency/ base currency.
11. Entry on memo vouchers
12. Entry post dated voucher/user defined voucher
13. Sales/purchase extract; Daily balance & Transaction value.
14. Interest calculation/cash flow
15. Percentage based reporting
16. Practice on receivables turnover
17. Creation of new voucher type
18. Creation of stock category and viewing of Stock Query Report
19. Creation/ viewing of multiple warehouse
20. Stock transfer to warehouse
21. Use of alternate units
22. Practice procedure for Rejection Note

1. Introduction to accounts Debit/ Credit
2. Tally
3. Complete Booking-Ledgers; credit control; Accounts receivable & payable
4. Voucher numbering
5. Classification of Accounting heads/ charts of
Accounts.
6. Data based reporting
7. Voucher/cheques printing
8. Bank Reconciliation/multiple compares/ currency
9. Memo vouchers/post dated vouchers/ user defined vouchers/sales/purchase extracts
10. Calculation of interest/ Percentage Based reporting
11. Budgeting & Control
12. Variance Analysis/Ratio Analysis
13. Stock Category /query /multiple warehouse
14. Alternate units of measure & tail units; sales &
purchase orders.
15. Rejection in / Rejection out; Movement Analysis.
16. Price list/multi price levels
17. Stock item; classification of raw material; work in progress
18. Job working concepts; Additional cost of manufacturing
19. Re-order levels; stock aging analysis; Tally
Technology advantages Tally audit.
20. Multi lingual
21. VAT/Service Tax
22. e TDS

7.     NAME: BED-SIDE ASSISTANT
SECTOR: MEDICAL AND NURSING
CODE: MED101

Practical Competencies

Underpinning Knowledge (Theory)

1. Sponge/bed bath -hair care – eye/ear care- care of hands & feet
2. Sterilization
3. First aid/dressing
4. Fire burns; Hemorrhages; allergies; banding &
splinting; fermentation.
5. Monitoring vital signs – use of thermometer;
blood pressure; pulse; blood sugar.
6. Techniques of shifting patients
7. Treatment of bedsores
8. Catheterization
9. Food tube feeding
10. Collection of urine; stool; sputum
11. Administration of oxygen & nebulizer
12. Administration of suction

1. Basic principles of nursing at home/bedside
2. Parts of Human body
3. Systems of body – skeletal system – Nervous
system – Respiratory system – Digestive system –
urinary system
4. HIV / AIDS
5. Personal care – hygiene and sanitation – grooming and cleanliness
6. Sterilization
7. Oral hygiene – process/ precautions
8. First aid procedure
9. Accidents; poisoning; haemaerroges
10. Sociology – social problems; age related changes; community; health education
11. Communication skills.
12. Home environment
13. Needs of elderly people
14. Types of Medicine/injections
15. Documentation
16. Vital signs;

 

 

 

 

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